Freight Damage
Submit your claim below within 48 hours of delivery, and our team will be in touch to assist you.
How to Report Freight Damage
Step 1
Fill out & Submit our Freight Damage Report Form.
Step 2
We’ll assess your request & aim to get back to you within 24 hours.
Step 3
We’ll review your case and work with you towards the fairest outcome.
Step 1
Fill out & Submit our Freight Damage Report Form.
Step 2
We’ll assess your request & aim to get back to you within 24 hours.
Step 3
We’ll review your case and work with you towards the fairest outcome.
Freight Damage Form
Freight damage must be reported within 48 hours of delivery. Claims must include clear photos of the packaging and damaged product to be assessed. Newline reserves the right to decline returns that do not meet these requirements.